Privacy policy

Last updated on June 1, 2023


Personal information about patients and about agency website users is used and disclosed only in accordance with clearly defined rules and practices. The privacy policy outlines and describes these rules and practices.


To describe how personal information may be used and disclosed and how patients can get access to this information.

Web Site Online Privacy Policy

The agency collects information from the website visitors when they respond to a survey or fill out a form.

When registering on the agency website, as appropriate, users may be asked to enter their name, e-mail address, or mailing address. The users may, however, visit the agency website anonymously.

Google, as a third-party vendor, uses cookies to serve ads in the site visitor’s web browser as the visitor accesses the agency website. Google's use of cookies enables it to serve ads to the agency's website visitors based on their browsing history. Users may opt out of the use of Google’s cookies and analytics tools by visiting the following link:  Google Analytics opt-out browser add-on - Analytics Help and following the instructions provided there.

Any of the information collected from the website visitors and registered users may be used in one of the following ways:
  • To personalize user experience - user information helps the agency better respond to the users’ individual needs
  • To improve the agency website - the agency continually strives to improve the website offerings based on the information and feedback received from visitors and users
  • To improve customer service — visitor and user information helps the agency respond to customer service requests and support needs more effectively
  • To administer a contest, promotion, survey, or other site feature
  • To send periodic emails

The email address provided by the website user may be used to send information and updates pertaining to their inquiry, in addition to receiving occasional company news, updates, related product or service information, etc.

If at any time user would like to unsubscribe from receiving future emails, detailed unsubscribe instructions are included at the bottom of each email.

The agency employs a variety of security measures to maintain the safety of the user’s personal information when they enter, submit, or access their information.

Cookies are small files that a site or its service provider transfers to the site visitor's computer’s hard drive through their Web browser (if they allow it) that enable the sites or service providers systems to recognize the user’s browser and capture and remember certain information.

The agency website uses cookies to help the agency understand and save the site visitors' preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that the agency can offer better site experiences and tools in the future. The agency may contract with third-party service providers to assist with a better understanding of the website visitors. These service providers are not permitted to use the information collected on the agency’s behalf except to help conduct and improve the agency’s business.

If the website visitor prefers, they can choose to have their computer warn them each time a cookie is being sent, or they can choose to turn off all cookies via their browser settings. Like most websites, if the user turns off cookies, some of the agency website features may not function properly. However, the user may always contact the agency over the telephone or in person.

The agency does not sell, trade, or otherwise transfer to outside parties the users’ personally identifiable information. This does not include trusted third parties who assist the agency in operating the website, conducting the agency’s business, or servicing clients, so long as those parties agree to keep this information confidential. The agency may also release the website visitor or user information when it believes the release is appropriate to comply with the law, enforce the website policies, or protect its own or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Occasionally, at our discretion, the agency may include or offer third-party products or services on its website. These third-party sites have separate and independent privacy policies. The agency, therefore, has no responsibility or liability for the content and activities of these linked sites. Nonetheless, the agency strives to protect the integrity of its site and welcomes any feedback about those third-party sites.

California Online Privacy Protection Act Compliance

Because the agency values the privacy of website users, it has taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. The agency therefore will not distribute the user’s personal information to outside parties without the user’s consent.

By using the agency website, the site visitors or users consent to the website privacy policy.

Contacting us

If there are any questions regarding the online privacy policy, the website users may contact the agency via email at